Blog

The law firm’s framework for evaluating AI receptionists

April 14, 2026
A structured framework for choosing the right solution, and avoiding the wrong one. What law firms should test, ask, and watch for.
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Tailor intake to the right service for every lead that calls

April 13, 2026
Improve lead qualification with service-aware intake: capture the right data, reduce friction, and increase conversions.
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Before you buy an AI receptionist, write its job description

March 31, 2026
Get clear on what your business needs before buying in Part II of The Complete Guide to AI Receptionists.
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Self-healing FAQs: Your AI Receptionist learns from every call

June 2, 2026
AI Receptionist helps you build a strong foundation for call handling with a more complete FAQ library.
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Now live: Transfers with the context your team needs

May 7, 2026
Improve call experience for your clients and your team with warm transfers.
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Now Live: Bilingual Spanish Support for AI Receptionist

June 5, 2025
Now supporting Spanish! AI Receptionist from Smith.ai can now detect and respond to Spanish-speaking callers automatically — no separate line or setup required. With bilingual AI and live agent support, businesses can deliver seamless, 24/7 service in both English and Spanish.
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New! Voice Customization for AI Receptionist

May 14, 2025
Your business is unique, and your AI receptionist should reflect that. With our latest AI Receptionist feature, voice customization, you can take control of first impressions and choose from a diverse range of voices to create a caller experience that feels like a natural extension of your brand.
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