# Blog

## **The law firm’s framework for evaluating AI receptionists**  
**April 14, 2026**  
A structured framework for choosing the right solution, and avoiding the wrong one. What law firms should test, ask, and watch for.  
[Read more](/content/blog/complete-guide-ai-receptionists-part-3/index.html)

## **Tailor intake to the right service for every lead that calls**  
**April 13, 2026**  
Improve lead qualification with service-aware intake: capture the right data, reduce friction, and increase conversions.  
[Read more](/content/blog/service-aware-intake-ai-receptionist/index.html)

## **Before you buy an AI receptionist, write its job description**  
**March 31, 2026**  
Get clear on what your business needs before buying in Part II of The Complete Guide to AI Receptionists.  
[Read more](/content/blog/complete-guide-ai-receptionists-part-2/index.html)

## **Self-healing FAQs: Your AI Receptionist learns from every call**  
**June 2, 2026**  
AI Receptionist helps you build a strong foundation for call handling with a more complete FAQ library.  
[Read more](/content/blog/self-healing-faqs-ai-receptionist/index.html)

## **Now live: Transfers with the context your team needs**  
**May 7, 2026**  
Improve call experience for your clients and your team with warm transfers.  
[Read more](/content/blog/warm-transfers-ai-receptionist/index.html)

## **Now Live: Bilingual Spanish Support for AI Receptionist**  
**June 5, 2025**  
Now supporting Spanish! AI Receptionist from Smith.ai can now detect and respond to Spanish-speaking callers automatically — no separate line or setup required. With bilingual AI and live agent support, businesses can deliver seamless, 24/7 service in both English and Spanish.  
[Read more](/content/blog/new-spanish-language-support-for-ai-receptionist/index.html)

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## **New! Voice Customization for AI Receptionist**  
**May 14, 2025**  
Your business is unique, and your AI receptionist should reflect that. With our latest AI Receptionist feature, voice customization, you can take control of first impressions and choose from a diverse range of voices to create a caller experience that feels like a natural extension of your brand.  
[Read more](/content/blog/new-voice-customization-for-ai-receptionist/index.html)