Your Virtual Front Desk

Professional call answering by real people—trained in your field, fluent in your workflows, available 24/7.

Plans

Starter

For solopreneurs or small teams, where every lead matters.

  • 30 calls
  • $300 / month
    1 free transfer destination. Overage: $11.50/call over 30

Basic

For growing teams, where advanced systems are needed.

  • 90 calls
  • $810 / month
    2 free transfer destinations. Overage: $10.50/call over 90

Pro

For mature organizations that are ready to scale efficiently.

  • 300 calls
  • $2,100 / month
    10 free transfer destinations. Overage: $8.50/call over 300

Enterprise

We can create a plan to suit your high-volume needs.

  • Custom
    Ask about enterprise pricing

All plans include a 30-day money-back guarantee, plus:

  • Lead screening, qualification & intake
  • Live-staffed with expert agents 24/7
  • Rich business insights in your dashboard
  • No setup fees
  • No overseas agents
  • No hidden fees
  • No charge for spam

Additional Functionality

Included

  • CRM Integrations: First free.
    Call details are sent automatically to your CRM or Zapier. We support HubSpot, Salesforce, Clio, and many more ($0.50/call per additional CRM).
  • Lead Qualification: Free. We’ll capture and qualify your leads based on your custom criteria.
  • New Client Intake: Free. We’ll ask business-specific intake questions to your qualified leads.
  • Dedicated Phone Number: Free. A dedicated local or toll-free number is given to you, and only you.
  • Live-staffed 24/7: Free. Never miss an opportunity with around-the-clock live call answering.

Additional Services

  • Book Appointments: $1.50
  • SMS/Slack Notifications: $0.50
  • Text & Email Follow-up: $0.50
  • Call Recording & Transcription: $0.25
  • Complex Call Routing: $1.50

Frequently Asked Questions

How does the money-back guarantee work?

At Smith.ai, we want our receptionists and chat services to provide real value for your business and truly take work off your plate. That’s why we offer a 30-day money-back guarantee to all new clients.

Do I have to sign a contract?

Smith is a month-to-month service. There aren’t any long-term contracts.

Can I change my plan?

Yes, at any time. Just email us to start billing for your new plan the next month.

Do you count wrong numbers or spam towards my quota?

No, as long as the lines you forward to us pass Caller ID, you won't be charged for spam or unsolicited sales calls.

Why do you bill by the call?

Billing per client call saves you money, and there's no mystery accounting involved.

What if I don’t need 24/7 answering?

Just tell us what hours you want us to answer, and we will accommodate your needs.

Do you offer discounted plans?

Yes! We offer a 10% discount for subscribing for 12 months.